Frequently Asked Questions

What is the address of Gainbridge Fieldhouse?

Gainbridge Fieldhouse is located at 125 S. Pennsylvania St., Indianapolis, Indiana 46204, United States of America.

How can I purchase tickets for events at Gainbridge Fieldhouse?

Tickets are available online through Ticketmaster or at the Box Office in the Ascension St. Vincent Entry Pavilion. The Box Office accepts major credit cards and operates Monday to Friday from 12:00 PM to 5:00 PM, with hours varying by event. Mobile ticketing is required.

What is the bag policy at Gainbridge Fieldhouse?

Bags larger than 6” x 10” x 2”, backpacks, and hard-sided bags are prohibited. Medical equipment bags are allowed if not oversized. Oversized bags can be stored for a fee at the Hyatt Place Indianapolis Downtown Valet Bell Services Desk at 130 S. Pennsylvania St.

What items are prohibited from being brought into Gainbridge Fieldhouse?

Prohibited items include alcohol, drugs, backpacks, large bags, cans or bottles larger than 32 oz (except one empty refillable bottle), drones, fireworks, laser pens, noisemakers, outside food or drinks, poles, signs larger than 11” x 17”, skateboards, selfie sticks, weapons, and any unsafe items.

Where can I park for events at Gainbridge Fieldhouse?

Parking options include the Virginia Avenue Garage, connected to the Fieldhouse, with entry off Maryland Street. Street parking is available nearby. Bus parking requires contacting Denison Parking at (317) 916-1760. Individual passes can be purchased in advance via ParkWhiz.

What accessibility services are available for guests with disabilities?

Service animals are permitted. Wheelchair escorts are available upon request. Elevators and escalators provide access. Gender-neutral restrooms and Mothers Rooms are located on various levels. Sign language interpreters can be requested two weeks in advance. First Aid Stations are on the Main Concourse near Section 7.

Do children need tickets to attend events at Gainbridge Fieldhouse?

Children under 24 months are admitted free for Pacers and Fever games but require a ticket for their own seat. Policies vary by event; contact the Box Office at (317) 917-2727 for specific details.

What is the policy on cameras and video equipment?

Policies vary by event. For Pacers and Fever games, non-professional still cameras with lenses under 6” are allowed; video cameras, tripods, and selfie sticks are prohibited. Professional cameras are not permitted. Check the Know Before You Go email for details.

Can I bring outside food or drinks into Gainbridge Fieldhouse?

Outside food and drinks are prohibited, except for one empty plastic refillable bottle up to 32 oz. Baby bags with plastic bottles and formula are allowed. Medical exceptions may apply.

What are the alcohol policies at Gainbridge Fieldhouse?

Guests must be 21 or older with valid ID to purchase alcohol, limited to two drinks per transaction. Alcohol cannot be brought in and must be consumed inside. Sales cease at designated times, such as the start of the fourth quarter for basketball games.

Are restrooms available at Gainbridge Fieldhouse?

Men’s and women’s restrooms are located on every level, including the Team Store during operating hours. Gender-neutral restrooms are available on all levels, with specific locations near Suite 1 on the KeyBank Suite Level, Section 2 on the Main Concourse, and others.

Is Wi-Fi available at Gainbridge Fieldhouse?

Free public Wi-Fi is provided. Connect to #GainbridgeFreeWifi and accept the terms of service. For privacy policy details, visit www.gainbridgefieldhouse.com/privacypolicy.